Refund Policy

Refund Policy
Kids Dealers
Effective Date: 6/22/2025

Welcome to Kids Dealers! We are dedicated to delivering high-quality, brand-new ride-on cars that bring joy and adventure to your little ones. Please read our refund policy carefully before making a purchase.

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🚫 All Sales Are Final

At Kids Dealers, all sales are final. Due to the nature of our products and our commitment to safety, hygiene, and quality control, we do not accept returns, refunds, or exchanges once a product has been purchased.

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🛠️ Defective or Damaged Items

We inspect every item before shipment. However, if your product arrives defective or damaged, we’re here to help. Please contact us within 3 business days of delivery by emailing sam@kidscardealers.com with the following:

Your order number

A clear description of the issue

Photos or video showing the defect or damage

We will review your case promptly and may offer replacement parts, a repair solution, or a product exchange at our discretion.

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🚚 Order Cancellations

Orders cannot be canceled after they are processed or shipped. Please ensure all order details (model, color, shipping address, etc.) are correct before completing checkout.

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📩 Customer Support

If you have any questions, don’t hesitate to reach out to us. Our customer service team is happy to assist you.

Kids Dealers Customer Support
📧 Email: sam@kidscardealers.com
📞 Phone: 773-814-0890
🕒 Hours: Monday–Friday, 9:00 AM – 9:00 PM (EST)

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> By completing your purchase on our website, you agree to this refund policy.