Contact Us

We’re Here to Help

Have a question about a ride-on car, your order, delivery, returns, or store availability? Our team is happy to help.

At Kids Car Dealers, we want every customer to feel confident before and after purchasing. Whether you’re shopping online or planning to visit one of our locations, you can contact us directly using the information below.

Customer Support

Email: support@kidscardealers.com

Phone: 773-814-0890

Support Hours:

Monday – Saturday: 9:00 AM – 11:59 PM (ET)

Sunday: 10:00 AM – 5:00 PM (ET)

We do our best to respond to all customer messages as quickly as possible.

What Can We Help You With?

Please contact us for help with:

Online Orders

Questions about your order, payment, delivery, or order updates.

Product Questions

Need help choosing the right ride-on car? We can help with size, features, battery type, age range, and availability.

Returns & Exchanges

For return requests, damage claims, or exchange questions, please include your order number and photos if applicable.

Store Availability

Contact us to confirm whether a specific model is available at one of our locations before visiting.

Delivery & Pickup

Questions about shipping, local delivery, or in-store pickup options.

Visit Us

You can also visit one of our Kids Car Dealers locations.

Chicago Location

3823 W 26th St

Chicago, IL 60623

773-814-0890

Oak brook Location

522 Oakbrook Center, Oak Brook, IL 60523

304-356-6991

Skokie Location

4999 Old Orchard Shopping Ctr Space N42, Skokie, IL 60077

304-356-6991

Boca Raton Location

6000 Glades Rd #1117, Boca Raton, FL 33431

954-914-0915

Please contact us to confirm current store hours and available inventory before visiting.